TroubleshootingPopular

Transactions aren't appearing

Steps to fix missing or delayed transactions in your account.

If transactions you've added aren't showing up, try these steps in order.

  1. 1

    Hard-refresh the page

    Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac) to force a fresh load.

  2. 2

    Check your date filter

    Make sure the date range in the Transactions view includes the expected period.

  3. 3

    Check the category filter

    An active category filter may be hiding transactions. Reset filters to "All".

  4. 4

    Wait a moment

    Newly added transactions may take up to 30 seconds to index.

  5. 5

    Contact support

    If none of the above works, reach out with your account email and the transaction details.